City of Chicago City of Chicago Utility Payments
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Utility Billing Relief

See if you qualify for UBR

  • No penalties or debt collection
  • 50% rate reduction
  • Debt forgiveness
Check UBR eligibility

Billing Information

Get details on topics such as:

  • Exemptions & Rebates
  • Full Payment Certificates
  • Water Rates
  • General Information
Learn More

Leak Relief Program

Get more information and apply for LRP:

  • Helps with bills from eligible outdoor, underground leaks
  • Reduces impacted bills to an average of usual usage
  • Benefits applied to the utility account
Learn More & Apply

Online Account Management

Easily manage your utility account online:

  • Pay your bill
  • Enroll in paperless billing
  • Set up AutoPay or SelectPay
  • Set up a payment plan
Sign Me Up

Quick Pay!

Make a payment without signing in:

  • Pay your bill
Pay My Bill

If you have any questions, please call 312-744-4426 or see the Frequently Asked Questions page.