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Our systems will undergo maintenance on Sunday, June 22nd, from 7:00 AM CDT to 12:00 PM CDT. During this period, you may experience temporary disruptions to certain website functions. If you experience difficulty using the website during this window, please try again later. We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our services.

Utility Billing Relief

See if you qualify for UBR

No penalties or debt collection
50% rate reduction
Debt forgiveness

Check UBR eligibility

Billing Information

Get details on topics such as:

Exemptions & Rebates
Full Payment Certificates
Water Rates
General Information

Leak Relief Program

Get more information and apply for LRP:

Helps with bills from eligible outdoor, underground leaks
Reduces impacted bills to an average of usual usage
Benefits applied to the utility account

Learn More & Apply

Online Account Management

Easily manage your utility account online:

Pay your bill
Enroll in paperless billing
Set up AutoPay or SelectPay
Set up a payment plan

Online Account
Management Login

Quick Pay!

Make a payment without signing in:

Pay your bill

If you have any questions, please call 312-744-4426 or see the Frequently Asked Questions page.