City of Chicago City of Chicago Utility Payments

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Utility Billing Relief

See if you qualify for UBR

No penalties or debt collection
50% rate reduction
Debt forgiveness

Check UBR eligibility

Billing Information

Get details on topics such as:

Exemptions & Rebates
Full Payment Certificates
Water Rates
General Information

Leak Relief Program

Get more information and apply for LRP:

Helps with bills from eligible outdoor, underground leaks
Reduces impacted bills to an average of usual usage
Benefits applied to the utility account

Learn More & Apply

Online Account Management

Easily manage your utility account online:

Pay your bill
Enroll in paperless billing
Set up AutoPay or SelectPay
Set up a payment plan

Online Account
Management Login

Quick Pay!

Make a payment without signing in:

Pay your bill

If you have any questions, please call 312-744-4426 or see the Frequently Asked Questions page.